Frequently Asked Questions
Find answers to common questions about our smart home, audio/video, and security installation services in Boise, Meridian, and the Treasure Valley.
Learn about TV mounting, whole-home audio systems, security cameras, smart lighting, home automation, pricing, scheduling, and what to expect during your installation.
What You'll Find Here
We've compiled the most common questions we receive from homeowners and businesses across Boise, Meridian, Eagle, Nampa, and the greater Treasure Valley. Whether you're researching your first smart home upgrade or planning a complete technology overhaul, you'll find helpful information about our installation process, pricing, and what makes our approach different.
Installation Questions
Learn about our installation process, how long projects typically take, what preparation is needed, and how we ensure clean, professional results in your home or business.
Pricing & Scheduling
Get answers about our free estimate process, typical project costs, payment options, and how to schedule your installation at a time that works for your family or business.
Service & Support
Understand our warranty coverage, ongoing support options, how to get help with your system, and why local service matters for your smart home technology.
Don't see your question answered below? Our friendly team is always available to discuss your specific project needs. We believe in education over pressure, so you'll never feel rushed into a decision.
We serve the entire Treasure Valley including Boise, Meridian, Eagle, Nampa, Caldwell, Star, Kuna, Garden City, Middleton, Emmett, Mountain Home, Cascade, McCall, and Weiser. Our headquarters is in Meridian, ID.
Yes, Treasure Valley Solutions is fully licensed and insured. We carry liability insurance and workers' compensation coverage for your protection and peace of mind.
Yes! We offer free in-home consultations and estimates for all our services. We'll assess your space, discuss your needs, and provide a detailed quote with no obligation.
You can schedule an estimate through our website, call us at (208) 991-3502, or use the chat feature on our site. We typically respond within 24 hours and can often schedule appointments within the same week.
We accept all major credit cards, debit cards, checks, and cash. For larger projects, we can discuss payment plans or financing options.
We can mount TVs on most wall types including drywall, brick, stone, concrete, and plaster. Different wall materials require different mounting techniques and hardware. During our consultation, we'll assess your wall and recommend the best mounting solution.
We mount TVs of all sizes, from small bedroom TVs to large 85"+ displays. The mount type and wall construction determine the maximum weight we can safely support. We'll ensure your mount is rated for your specific TV.
Absolutely! We offer professional cable management including in-wall cable routing for a completely clean look. We use code-compliant power solutions and can run cables through walls, use paintable raceways, or install cable covers depending on your preference and wall type.
Yes, we install many TVs above fireplaces. We offer pulldown mounts that lower the TV to a comfortable viewing height, as well as tilting mounts that angle downward. We'll also ensure proper heat protection if you have a wood-burning or gas fireplace.
Fixed mounts hold the TV flat against the wall and are the most affordable. Tilting mounts allow you to angle the TV up or down, great for over-fireplace installations. Full-motion (articulating) mounts let you extend, swivel, and tilt the TV, perfect for corner installations or rooms with multiple viewing areas.
A basic home theater includes a large TV or projector, surround sound speakers (5.1 or 7.1 system), an AV receiver, and proper room lighting. We can design systems from simple soundbar setups to full Dolby Atmos theaters with acoustic treatments and motorized screens.
A soundbar is a single speaker bar that sits below your TV and provides improved audio over built-in TV speakers. Surround sound uses multiple speakers placed around the room (front, sides, rear, and a subwoofer) for an immersive, theater-like experience. Soundbars are simpler; surround sound is more immersive.
Dolby Atmos is an immersive audio technology that adds height channels to traditional surround sound. Sound can move around you in three dimensions, including overhead. This creates a more realistic, theater-quality experience for movies and music.
TVs offer brighter images and work well in rooms with ambient light. Projectors provide much larger screen sizes (100"+ easily) and a true cinema feel but work best in darker rooms. We can help you choose based on your room, budget, and viewing habits.
Yes! We install complete security camera systems for homes throughout the Treasure Valley. Our systems include high-definition cameras, night vision, remote viewing from your phone, and local or cloud storage options.
Absolutely. All our security camera systems include smartphone apps that let you view live feeds, receive motion alerts, and review recorded footage from anywhere with an internet connection.
Cloud storage saves footage to secure online servers, accessible from anywhere but typically requires a monthly subscription. Local storage saves footage to a recorder (NVR) in your home with no monthly fees, but requires the physical device. Many customers choose a combination of both.
Yes, we install video doorbells including Ring, Nest, and other popular brands. We ensure proper wiring, optimal camera angle, and integration with your existing smart home system if applicable.
A smart home uses connected devices that you can control from your phone, voice commands, or automated schedules. This includes smart lighting, thermostats, door locks, security cameras, audio systems, and more—all working together for convenience, security, and energy savings.
Many smart devices work over Wi-Fi and don't require special wiring. However, for the best performance—especially with security cameras, whole-home audio, and networking—we recommend structured wiring. For new construction, pre-wiring during the build is much easier and more affordable than retrofitting later.
Yes! We retrofit smart technology into existing homes all the time. Many solutions like smart switches, Wi-Fi cameras, and voice assistants can be added without major construction. We'll assess your home and recommend the best approach.
We integrate with all major voice assistants including Amazon Alexa, Google Assistant, and Apple HomeKit/Siri. We can help you choose the right platform and ensure all your devices work together seamlessly.
Yes! We partner with residential and commercial builders throughout the Treasure Valley to pre-wire homes and buildings for smart technology. Pre-wiring during construction is the most cost-effective way to prepare for whole-home audio, security, networking, and automation.
Installation time varies by project. A single TV mount typically takes 1-2 hours. A home theater can take a full day or more. Security camera systems usually take 4-8 hours depending on the number of cameras. We'll provide a time estimate during your consultation.
